Choose a specialized learning path based on your interests and career goals. Explore business application development or business solutions and functional consulting, with programme-specific learning in Zoho technologies and business processes.
Your interests, educational background and career goals can help you decide which programme is a better fit. Compare the two pathways before choosing.
Neither programme is better than the other. The right choice depends on whether you are more interested in building technology or understanding business requirements and designing solutions.
Help Me ChooseInterested in building applications, working with logic and solving technical problems?
This programme focuses on developing the technical skills needed to configure, customise and build business applications using Zoho technologies. Learn how business requirements can be translated into application functionality, workflows and integrations.
Enquire About Programme AApplications for organizing business information and operational activities.
Notifications, approvals and repetitive task automation.
Modules, fields, layouts and workflows based on defined requirements.
Connections between applications using integration methods and APIs, where included in the programme.
Interested in understanding how businesses operate, solving operational problems and connecting business needs with technology?
This programme focuses on business analysis and functional consulting. Learn how to understand requirements, map business processes, plan CRM solutions and configure Zoho applications to support business operations.
Enquire About Programme BUnderstand business requirements and configure CRM to support sales processes.
Document existing processes and identify improvement opportunities.
Prepare reports and dashboards to organize and understand sales information.
Develop requirement documents, process maps and test scenarios.
Both programmes focus on business technology, but their curriculum and learning depth differ according to the selected pathway.
| Learning area | Topics |
|---|---|
| Business fundamentals | Business requirements and application needs |
| Zoho Creator | Application development, forms, reports and workflows |
| Zoho CRM | Modules, fields, layouts and customisation |
| Deluge | Scripting fundamentals and custom functions |
| Automation | Workflows and business process automation |
| Integrations | API and application integration fundamentals |
| Development practices | Testing, debugging and documentation |
| Learning area | Topics |
|---|---|
| Business fundamentals | Business operations and process understanding |
| Requirements | Gathering, analysis and documentation |
| Process mapping | Existing workflows and improvement opportunities |
| Zoho CRM | CRM configuration and sales processes |
| Automation | Workflow fundamentals and business rules |
| Reporting | Reports and dashboards |
| Functional practices | Solution planning, UAT and documentation |
The specific topics, depth and sequence of learning will depend on the selected programme and its confirmed curriculum.
Discuss CurriculumProjects should reflect the skills and learning objectives of the selected pathway. The technical programme focuses on developing application functionality, while the functional programme focuses on understanding requirements and designing solutions.
Develop an application to organize lead information and manage follow-up activities.
Configure an approval process with different stages, notifications and automated actions.
Build workflows to reduce repetitive tasks and support business operations.
Explore how applications exchange information through integrations and APIs.
Understand a sales team's requirements and configure Zoho CRM to support its sales process.
Document an existing business process and identify opportunities for improvement.
Prepare reports and dashboards to help users understand sales performance.
Create requirement documents, process maps and test scenarios based on business scenarios.
Bring together the concepts covered in your selected programme through a structured project involving relevant requirements, planning, development or configuration, testing and presentation.
Projects are based on realistic business scenarios and appropriate sample data. Practical work is supervised; participants do not independently handle live client systems.The skills you develop can help you explore different roles in business technology. Your career direction will depend on your programme, qualifications, practical capabilities and employer requirements.
Potential career directions:
Potential career directions:
The programme helps you build relevant skills for these career directions. Completing the programme does not guarantee employment or placement.
Find Your ProgrammeBefore applying, review the key information about programme delivery and admission.
Speak with our Academy team to understand programme availability, eligibility, duration, fees and the admission process.
Get Programme DetailsLearn from ZoFlowX consultants whose work involves business requirements, Zoho applications and technology solutions.
Understand application development, Zoho Creator, scripting, CRM customization and automation through guidance from relevant technical professionals.
Explore requirement gathering, process mapping, CRM configuration and solution planning with professionals familiar with functional consulting.
Share your contact information, educational background and preferred programme.
Discuss your interests, career goals and programme preferences.
Review the eligibility, curriculum, duration, fees and other admission details.
Complete the confirmed admission formalities and prepare for the programme.
